Shipping policy

At Pethomevibes, we do our best to make shipping simple, reliable, and easy to understand. Please review the details below before placing your order.

When Will My Order Ship?

All in-stock orders are processed and shipped within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next available business day.

How Long Does Delivery Take?

Most orders arrive within 2–5 business days after they have been shipped, depending on your location and the carrier’s delivery schedule.

Which Shipping Carriers Do You Use?

We work with reliable carriers such as UPS and FedEx to help ensure safe and timely delivery.

How Much Does Shipping Cost?

We charge a flat shipping rate of $15 per bed for delivery within the United States.

Where Do Orders Ship From?

Orders ship directly from our warehouse in Los Angeles, California.

Do You Ship Internationally?

Not at this time. We currently ship only within the United States.

Will I Receive Tracking Information?

Yes. Once your order ships, a tracking number will be sent to your email so you can follow your package.

Can I Ship to a P.O. Box or APO/FPO Address?

Unfortunately, we are unable to ship to P.O. boxes or APO/FPO military addresses at this time.

Can I Change My Shipping Address After Ordering?

If your order has not shipped yet, please contact us as soon as possible at support@pethomevibes.com.

We will do our best to update the shipping address before the package leaves our warehouse. Once a package is in transit, address changes may no longer be possible.

What If My Package Says Delivered, But I Haven’t Received It?

If your tracking information shows that your package was delivered but you cannot find it, please contact us at support@pethomevibes.com.

While we are not responsible for packages marked as delivered by the carrier, we will do our best to assist you and help you check the situation.